Customer Service Representative Community, Social Services & Nonprofit - Belton, MO at Geebo

Customer Service Representative

Belton, MO Belton, MO Full-time Full-time $16.
35 an hour $16.
35 an hour 17 hours ago 17 hours ago 17 hours ago Job Title:
Call Center Representative - Commercial Bus Rental Job
Summary:
We are seeking an experienced Customer Service Representative to join our Commercial Bus Rental Team.
The successful candidate will be responsible for handling customer inquiries, providing customer service support, and assisting with bookings for our commercial bus rental services.
Responsibilities:
Answer calls from customers and respond to emails and other inquiries promptly and professionally.
Provide information on our commercial bus rental services.
Assist customers with booking and scheduling their bus rentals.
Handle customer complaints, inquiries, and requests.
Document customer interactions and provide follow-up as needed.
Monitor customer feedback and provide insights to management.
Qualifications:
High school diploma or equivalent.
Proven experience in customer service, preferably in a call center environment.
Strong written and verbal communication skills.
Excellent interpersonal and problem-solving skills.
Knowledge of customer service practices and procedures.
Ability to work independently and take initiative.
Proficiency in Microsoft Office and other computer software applications.
If you think you are a great fit for this role, please apply.
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Estimated Salary: $20 to $28 per hour based on qualifications.

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